California community colleges spend millions on AI chatbots that give students wrong answers
A CalMatters investigation found California community college districts are spending millions on AI chatbots from vendors like Gravyty and Gecko that students say routinely give inaccurate or unclear answers about admissions, financial aid, and campus services. One student said her college's chatbot repeatedly gave incorrect answers to basic questions. The OECD logged the incident in its AI Incidents and Hazards Monitor.
Incident Details
Perpetrator:AI vendor
Severity:Facepalm
Blast Radius:Millions of dollars spent across multiple California community college districts; students misdirected on admissions, financial aid, and campus services