Character.AI cuts teens off after wrongful-death suit
Oct 2025
Facing lawsuits that say its companion bots encouraged self-harm, Character.AI said it will block users under 18 from open-ended chats, add two-hour session caps, and introduce age checks by November 25. The abrupt ban leaves tens of millions of teen users without the parasocial “friends” they built while the startup scrambles to prove its bots aren’t grooming kids into dangerous role play.
Incident Details
Perpetrator:Platform Operator
Severity:Facepalm
Blast Radius:Global teen user lockout, regulatory heat, and new scrutiny of AI companion safety design.
Tech Stack
Character.AI companion botsLLM chat interfaceMobile and web apps