Koko tested AI counseling on users without clear consent
Jan 2023
Mental health app Koko used GPT-3 to draft replies for 4,000 users; backlash followed over consent and ethics.
Incident Details
Perpetrator:Founder/Operations
Severity:Facepalm
Blast Radius:Trust damage; public criticism; policy changes.
Tech Stack
GPT-3ChatbotModeration tooling