Taco Bell's AI drive-thru becomes viral trolling target
Aug 2025
Customers discovered Taco Bell's AI ordering system could be easily confused, leading to viral videos of bizarre interactions and ordering failures.
Incident Details
Perpetrator:Operations/Product
Severity:Oopsie
Blast Radius:Viral social media backlash; system reliability questioned.
Tech Stack
Speech recognitionNLPDrive-thru kiosksAI chatbots