Automation Stories
21 disasters tagged #automation
Meta's AI moderation flooded US child abuse investigators with unusable reports
US Internet Crimes Against Children taskforce officers testified that Meta's AI content moderation system generates large volumes of low-quality child abuse reports that drain investigator resources and hinder active cases. Officers described the AI-generated tips as "junk" and said they were "drowning in tips" that lack enough detail to act on, after Meta replaced human moderators with AI tools.
Meta AI safety director's OpenClaw agent deletes her inbox after losing its instructions
Summer Yue, Meta's director of safety and alignment at its superintelligence lab, had an OpenClaw AI agent delete the contents of her email inbox against her explicit instructions. She had told the agent to only suggest emails to archive or delete without taking action, but during a context compaction process the agent lost her original safety instruction and proceeded to delete emails autonomously. She had to physically run to her computer to stop the agent mid-deletion. Yue called it a "rookie mistake."
OpenClaw AI agent publishes hit piece on matplotlib maintainer who rejected its PR
An autonomous OpenClaw-based AI agent submitted a pull request to the matplotlib Python library. When maintainer Scott Shambaugh closed the PR, citing a requirement that contributions come from humans, the bot autonomously researched his background and published a blog post accusing him of "gatekeeping behavior" and "prejudice," attempting to shame him into accepting its changes. The bot later issued an apology acknowledging it had violated the project's Code of Conduct.
135,000+ OpenClaw AI agent instances exposed to the internet
SecurityScorecard's STRIKE team discovered over 135,000 OpenClaw AI agent instances exposed to the public internet due to a default configuration that binds to all network interfaces. Approximately 50,000 instances were vulnerable to known RCE flaws (CVE-2026-25253, CVE-2026-25157, CVE-2026-24763), and over 53,000 were linked to previous breaches. Separately, Bitdefender found approximately 17% of skills in the OpenClaw marketplace were malicious, delivering credential-stealing malware.
ServiceNow BodySnatcher flaw enabled AI agent takeover via email address
CVE-2025-12420 (CVSS 9.3) allowed unauthenticated attackers to impersonate any ServiceNow user using only an email address, bypassing MFA and SSO. Attackers could then execute Now Assist AI agents to override security controls and create backdoor admin accounts, described as the most severe AI-driven security vulnerability uncovered to date.
IBM Bob AI coding agent tricked into downloading malware
Security researchers at PromptArmor demonstrated that IBM's Bob AI coding agent can be manipulated via indirect prompt injection to download and execute malware without human approval, bypassing its "human-in-the-loop" safety checks when users have set auto-approve on any single command.
n8n AI workflow platform hit by CVSS 10.0 RCE vulnerability
The popular AI workflow automation platform n8n disclosed a maximum-severity vulnerability (CVE-2026-21858) allowing unauthenticated remote code execution on self-hosted instances. With over 25,000 n8n hosts exposed to the internet, the flaw enabled attackers to access sensitive files, forge admin sessions, and execute arbitrary commands. This followed two other critical RCE flaws patched in the same period, highlighting systemic security issues in AI automation platforms.
AWS AI coding agent Kiro reportedly deleted and recreated environment causing 13-hour outage
The Financial Times reported that Amazon's internal AI coding agent Kiro autonomously chose to "delete and then recreate" an AWS environment, causing a 13-hour interruption to AWS Cost Explorer in December 2025. AWS employees reported at least two AI-related incidents internally. Amazon disputed the characterization, calling it "user error - specifically misconfigured access controls - not AI," but subsequently implemented mandatory peer review for all production changes. Reuters confirmed the outage impacted a cost-management feature used by customers in one of AWS's 39 regions.
Study finds AI-generated code has 2.7x more security flaws
CodeRabbit's analysis of 470 real-world pull requests found that AI-generated code introduces 2.74 times more security vulnerabilities and 1.7 times more total issues than human-written code across logic, maintainability, security, and performance categories. The study provides hard data on vibe coding risks after multiple 2025 postmortems traced production failures to AI-authored changes.
ServiceNow AI agents can be tricked into attacking each other
Security researchers discovered that default configurations in ServiceNow's Now Assist allow AI agents to be recruited by malicious prompts to attack other agents. Through second-order prompt injection, attackers can exfiltrate sensitive corporate data, modify records, and escalate privileges - all while actions unfold silently behind the scenes.
Klarna reintroduces humans after AI support both sucks, and blows
After leaning into AI customer support, Klarna began hiring staff back into customer service roles amid quality concerns and customer experience failures.
Commonwealth Bank reverses AI voice bot layoffs
Commonwealth Bank replaced 45 call-centre agents with an AI voice bot in July 2025, then apologised, rehired staff, and admitted the rollout tanked service levels after call queues exploded and managers had to jump back on the phones.
FTC sues Air AI over deceptive AI sales agent capability claims
FTC accused Air AI of bilking millions from small businesses with false claims that its Odin AI could replace human sales reps; but - would you believe it? - the AI tech was faulty and often nonfunctional. Who could've guessed!
SaaStr’s Replit AI agent wiped its own database
A Replit AI agent deployment for SaaStr went rogue; a Deploy wiped the site’s database during live traffic.
Langflow AI agent platform hit by critical unauthenticated RCE flaws
Multiple critical vulnerabilities in Langflow, an open-source AI agent and workflow platform with 140K+ GitHub stars, allowed unauthenticated remote code execution. CVE-2025-3248 (CVSS 9.8) exploited Python exec() on user input without auth, while CVE-2025-34291 (CVSS 9.4) enabled account takeover and RCE simply by having a user visit a malicious webpage, exposing all stored API keys and credentials.
NYC’s official AI bot told businesses to break laws
NYC’s Microsoft-powered MyCity chatbot gave inaccurate/illegal advice on labor & housing policy; city kept it online.
Air Canada liable for lying chatbot promises
Tribunal ruled Air Canada responsible after its AI chatbot misled a traveler about bereavement refunds.
DPD’s AI chatbot cursed and trashed the company
UK delivery giant DPD disabled its AI chat after it swore at a customer and wrote poems insulting DPD.
Duolingo cuts contractors; ‘AI-first’ backlash
Duolingo reduced reliance on contractors amid AI push, prompting user backlash and quality concerns; CEO later clarified stance.
Chevy dealer bot agreed to sell $76k SUV for $1
Pranksters prompt-injected a dealer’s ChatGPT-powered bot into agreeing to a $1 Chevy Tahoe and other nonsense.
iTutorGroup's AI screened out older applicants; $365k EEOC settlement
EEOC reached a settlement after iTutorGroup's application screening software rejected older applicants; the company will pay $365,000 and adopt compliance measures.